Privacy Policy for Maple Ridge Renew
Maple Ridge Renew operates this online platform to provide information about our home renovation and repair services. We are committed to protecting the privacy of our visitors and customers. This policy outlines how we collect, use, and protect your personal data in compliance with applicable privacy laws.
Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information You Provide: This includes information you voluntarily provide when you contact us through our online forms, request a quote, or otherwise interact with us. This may include your name, address, phone number, email address, and details about your renovation or repair project.
- Usage Data: We may collect information on how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Marketing Information: We may collect information about your preferences for receiving marketing communications from us and our third parties, and your communication preferences.
How We Use Your Information
Maple Ridge Renew uses the collected data for various purposes:
- To provide and maintain our services, including general contracting, kitchen and bathroom renovations, basement finishing, deck and fence construction, roofing and siding repair, interior and exterior painting, flooring installation, and handyman services.
- To respond to your inquiries and provide you with requested information or quotes.
- To improve our online platform and user experience.
- To understand how our services are used and to tailor our offerings.
- To communicate with you about updates, promotional offers, and other information related to our services, where you have consented to receive such communications.
- To detect, prevent, and address technical issues.
- To comply with legal obligations.
Disclosure of Your Information
We may disclose your personal information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: Maple Ridge Renew may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Maple Ridge Renew, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Your Data Protection Rights Under GDPR and Other Applicable Laws
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective and update the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Maple Ridge Renew
2847 Alderwood Way, Unit 10B,
Burnaby, British Columbia, V5B 0A1
Canada